Message: I was one of the customers that had issues with the previous Butterfly design. I sent mine back to the retailer rather than dealing with the retrofit. Well, I just got a new Butterfly with the improved clips and I am loving it. It feels so much more secure and sturdy and the overall comfort is wonderful. My child likes it better as well. I'm still getting acquainted with it, but I am really excited about getting a lot of use out of it. Thank you for addressing the concerns and improving the product. I am once again a loyal Beco customer.
and have not heard from the vendor you bought it from, please read the official recall below. Contact the vendor directly and they will give you information on getting your carrier retrofitted at no charge.
*Go to the FAQ section on our website to download a customer retrofit form*
Retrofit Upgrade Buckles: The new upgrade buckles have not been integrated on any other baby carrier. These buckles are design by Duraflex, developed for the Police Dept. They do not make the carrier harder or more confusing to use nor does it add a step. The new buckles have 3 slots wherethe webbing is feed through instead of 2, making it much harder for slipping to occur. Once the webbing is threaded it does not need to be removed. You will need to pull harder (about 3x's as hard) than the current buckles. These new buckles actually eliminate a step,making the Butterfly easier to use. There will be no need to feed the buckle and excess webbing under the safety loops.
Firm below announces voluntary recall. Consumers should stop using recalled products immediately unless otherwise instructed.
Name of product: Beco Baby Carrier, model Butterfly
Units: About 1,900
Manufacturer: Beco Baby Carrier, of Newport Beach, CA
Hazard: Buckles connecting top body of carrier to the shoulder straps can suddenly release tension when shoulder straps are held near or by the buckles, causing carrier's body to shift. Posing a fall hazard to the baby.
Incidents/Injuries: The firm has received 10 reports of the webbing slipping through the shoulder buckles causing carrier's body to shift. No injuries have been reported.
Description: The recalled infant carriers were sold under brand name "Beco Baby Carrier Butterfly". Carrier has black label with green "b" logo on the left side. A picture of butterfly on the right.
Name of fabrics included in this recall: Mia, Pony Express, Carnival, Addison, Ethan, Sophia, Cameron, Ava, Joshua
Sold at: Specialty retail stores and Internet sites from January 2008 through February 28, 2008 for about $130.
Manufactured in: USA and Dominican Republic
Remedy: Consumers should stop using the carrier immediately and contact Beco Baby Carrier for instructions on returning the carriers for repair. Firm will provide free retrofit of the buckles and reimburse involved postage.
Consumer Contact: For additional information, contact Beco Baby Carrier at 1.888.9.GET.BECO between 10:00 a.m. and 4:00 p.m PST Monday through Friday or visit the firms Web site at www.becobabycarrier.com